End User Computing

National Certificate: Information Technology: End User Computer
NQF Level: 3 Credits: 130
SAQA Id: 61591

The End User Computer qualification is designed as an entry-level qualification into further education and training fields. It aims to provide you with essential computer skills that is in need by any business today and it will enable you to effectively and efficiently operate a computer in any environment.

Entry Requirements
Grade 9 or NQF Level 1

12 months

Who should take this course? The National Certificate in IT: End User Computing at NQF Level 3, is intended for learners already employed or new learners entering the workplace, requiring End User Computing skills

8968 Accommodation audience and context needs in oral communication
8970 Write texts for a range of communication contexts
8973 Use language and communication in occupational learning programmes
110023 Present information in report format
13915 Demonstrate knowledge and understand of HIV / AIDS in a work place, and its effects on its business sub sector, own organisation and a specific work place
7456 Use Mathematics to investigate and monitor the financial aspects of personnel, business and national issues
9010 Demonstrate an understanding of the use of different use of numbers basis and measurement units and an awareness of error in the context or relevant calculations
9012 Investigate life and work-related problems using data and probabilities
9013 Describe, apply, analyse and calculate shape and motion in 2-and-3-dimentional space in different contexts
11241 Perform Basic Business Calculations
117925  Describe the concepts of Information and Communication Technology (ICT) and the use of its components in a healthy and safe manner 
117924  Use a Graphical User Interface (GUI)-based word processor to format documents 
119078 Use a GUI- based word processor to enhance a document through the use of tables and columns
116942  Use a GUI-based word processor to create merged documents 
114076 Use computer technologies to research a computer topic
115391 Demonstrate and understanding of the principles of the internet and thee World-Wide-Web
116391 Use a Graphical User Interphase (GUI) based Web-Browser to search the internet
117923 Use a Graphical User Interphase (GUI)- based
116930 Use a Graphical User Interface (GUI)-based presentation
application to enhance presentation appearance
116937 Use a Graphical User Interphase (GUI)-based spreadsheet application to create and edit spreadsheets
116940 Use a Graphical User Interphase (GUI)-based spreadsheet application to solve a given problem
116943 Using a Graphical User Interphase (GUI)-based spreadsheet application, enhance the functionality and apply graph/charts to a spreadsheet
116935 Enhance, edit and organise electronic messages using a Graphic User Interphase (GUI)-bases messaging application
116945 Use electronic mails to send and receive messages
116936 Use a Graphical User Interphase (GUI)-base database application to work with simple data bases
258883 Use generic functions in a Graphical User Interface (GUI) – environment
114636  Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment 
14913  Explain the principles of computer networks 
13931 Monitor and control the maintenance of office equipment
258880 Utilise Special Features to enhance presentation
117927 Use a Graphical User Interphase (GUI)-base database application to solve a given problem


  • Module 1: Using ICT in the organisation
  • Module 2: Using Microsoft Office Word 2013/6
  • Module 3: Communication
  • Module 4: Mathematical Literacy
  • Module 5: Internet and Web Browser
  • Module 6: Using Microsoft Power point
  • Module 7: Using Microsoft Office Excel
  • Module 8: Using Microsoft Office Outlook
  • Module 9: Using Microsoft Office Access

Career Path

  • Data Capturer
  • Office Administrator
  • Receptionist
  • Office Clerk